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Looking for a plumber you can trust for residential and commercial plumbing services? 

You’ve found your crew. 

LICENSED | CERTIFIED | INSURED

SERVING RALEIGH & SURROUNDING AREAS

Get it done today!

We guarantee you'll be satisfied.

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Comprehensive Plumbing Services in Durham, NC


At Pure Water Plumbing, we provide comprehensive plumbing services tailored to Durham’s unique needs, from historic homes in Trinity Park to modern apartments near Duke University. Our licensed, insured plumbers deliver expert solutions for residential and commercial properties, addressing local challenges like aging infrastructure and hard water with skill and precision.


Our services include leak detection, drain cleaning, water heater installation, sewer line repairs, and fixture upgrades. Whether you’re fixing a pipe leak in a Watts-Hillandale home or installing plumbing for a new business in the American Tobacco Campus, we use advanced tools like video pipe inspections for accurate diagnostics. For new construction in Southpoint or renovations in Old West Durham, we ensure systems meet Durham’s codes and your expectations. Eco-friendly options, such as tankless water heaters and low-flow fixtures, help Durham residents save on utilities while aligning with the city’s sustainability initiatives.


We prioritize customer satisfaction with transparent pricing, prompt service, and clear communication. Our 24/7 emergency services protect Durham properties from burst pipes or sewer backups, common in older neighborhoods like Forest Hills. Preventative maintenance plans help avoid costly repairs, especially during Durham’s humid summers. Using high-quality materials and trusted brands, we deliver lasting results. Whether you’re a homeowner near the Eno River or a business owner on Main Street, we’re your trusted plumbing partner, dedicated to keeping Durham’s plumbing systems flowing smoothly with a community-focused approach.


Emergency Plumbing Solutions Available 24/7

Plumbing emergencies can strike without warning in Durham, NC, disrupting life in homes near Brightleaf Square or businesses along Ninth Street. Our company offers 24/7 emergency plumbing services to address urgent issues like burst pipes, sewer backups, or water heater failures with speed and expertise. Serving Durham’s diverse neighborhoods, from Hope Valley to East Durham, our licensed plumbers are equipped to minimize damage and restore functionality, ensuring peace of mind in any crisis.


When you call our emergency line, a local dispatcher quickly assesses your needs and dispatches a plumber with the tools and parts to resolve most issues on-site. For instance, if a pipe bursts in your Cleveland-Holloway home, we use leak detection technology to locate the problem without invasive methods. For sewer backups, common in older properties near Duke Park, our fully stocked vans enable single-visit repairs, saving you time and stress in Durham’s fast-paced environment.


We focus on rapid containment, shutting off water and protecting your property from further damage. After resolving the issue, we provide cleanup and prevention tips, such as pipe insulation for Durham’s occasional freezes or regular drain maintenance. Our transparent pricing ensures no surprises, even in emergencies. With deep ties to Durham, we treat every call with the urgency and care we’d give our own homes, delivering reliable service to keep your property safe, whether you’re near the Durham Bulls Athletic Park or in a new development off I-885.

The Pure Water Promise

A licensed professional at your door

✅ 5 Star Service

✅ We'll take care of your home.

✅ We'll fix it or it's free*

✅ You'll be alerted when we arrive

✅ Transparent & competitive pricing

Testimonials

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Alex does a great job every time we need him. Very thorough and knowledgeable and gets the job done correctly.  We will be using Pure Water Plumbing from now on.

Art B - Henderson, NC

Alex did a FANTASTIC job! 

He resolved our issue within 10 minutes and showed me how to fix it if something happened like that again. I truly appreciate Alex and Pure Water Plumbing for their honesty and integrity! 

Steven B - Raleigh, NC

How it works

1

Call us

We respond quickly and offer convenient scheduling options to get your job done fast. 

2

Get an estimate

We offer no obligation assessments for system replacements, upgrades, and repairs.  We invest significant time on knowledge and education, and will always ensure you fully understand our recommendations.

3

We get it done

Your satisfaction is our goal.  From start to finish we are professionals. You will feel confident recommending us to your friends and family. 

 

If we can’t fix it, it’s free.

Our Company

Licensed, insured and certified in many major brands, we're building our reputation one customer at a time, bringing quality work, customer service, and a commitment to doing things right.

If you’re looking for a plumbing team that brings hustle, heart, and real know-how, you’ve just found your crew.  We’ve tackled everything from emergency leaks to full system installations.  Check out our reviews!

 

Honesty, clear communication, and reliability ensure we're the kind of people you don’t mind having in your home.   We'll show up when we say we will and do the job right the first time. Whether you’re a homeowner or a business, you’re more than just another job to us—you’re a neighbor.

“We show up like it matters. Because it does.”

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Alex Wolfe
Owner and Licensed Plumber

Frequently Asked Questions
Turn off water, flush to empty the tank, and unhook the old flapper from the chain and overflow tube. Attach a new flapper, adjust the chain length, and test the flush. Turn water back on. If issues persist, a plumber can ensure proper installation.
How do I replace a toilet flapper?
Yes, plumbing inspections reveal hidden issues like leaks, clogs, or outdated pipes, helping you avoid costly repairs. They provide leverage for price negotiations and ensure the home’s plumbing is reliable, giving peace of mind before purchase.
Do inspections help with home buying?
Softener leaks come from loose connections, worn seals, or a cracked tank. Faulty valves or overfilled brine tanks also cause leaks. Tighten fittings or replace seals. If leaks persist, a plumber can repair valves or replace the unit to stop water loss.
Why is my softener leaking?
RO repair costs $150-$500. Filter or O-ring fixes cost $150-$300, while membrane or valve repairs run $300-$500. Replacement costs $500-$1,500. A plumber’s quote provides accurate pricing based on the RO system and issue severity.
How much does RO repair cost?
Turn off power and water, close valves, and connect hoses to inlet/outlet ports. Pump a vinegar or descaling solution through the unit for 30-60 minutes. Flush with water, reopen valves, and restore power. A plumber can ensure safe, thorough descaling.
How do I descale a tankless water heater?

Pure Water Plumbing LLC

 

NC License # L.36788

 

365 Pollyanna Rd.

Henderson, NC 27537

Hours

 

Mon 8:00-5:00

Tue 8:00-5:00

Wed 8:00-5:00

Thu 8:00-5:00

Fri 8:00-5:00

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