Privacy Policy for Pure Water Plumbing LLC

Last Updated: April 18, 2025

 

Pure Water Plumbing LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.purewaterplumbingllc.com (the “Website”) or engage with our services. By using the Website, you consent to the practices described in this Policy.

 

1. Information We Collect

We collect the following types of information:

• Personal Information: Information you provide, such as:

  • Name, email address, phone number, and home address when you fill out contact forms, request quotes, or book services.

  • Payment information (e.g., credit card details) processed through secure third-party payment processors.

  • Account credentials if you create an account for booking or loyalty programs.

• Non-Personal Information: Automatically collected data, such as:

  • IP address, browser type, device type, and operating system.

  • Website usage data (e.g., pages visited, time spent) collected via cookies and analytics tools.

• User Content: Feedback, reviews, or comments you submit through the Website or social media.

 

2. How We Collect Information

• Directly from You: Through forms, bookings, or communications (e.g., phone, email, text).

• Automatically: Via cookies, web beacons, and analytics tools like Google Analytics.

• Third Parties: From partners, such as marketing platforms or payment processors, when you interact with our ads or services.

 

3. How We Use Your Information

We use your information to:

• Provide and manage plumbing services, including scheduling, quotes, and payments.

• Process promotional offers, such as coupons or discounts.

• Communicate with you about services, updates, or promotions.

• Improve the Website and our services through analytics and feedback.

• Comply with legal obligations or respond to legal requests.

• Prevent fraud and ensure the security of our systems.

 

4. How We Share Your Information

We may share your information with:

• Service Providers: Third parties that assist with Website operations, such as payment processors, hosting providers, or marketing platforms. These providers are contractually obligated to protect your data.

• Business Partners: For co-branded promotions or referrals, with your consent where required.

• Legal Authorities: If required by law, court order, or to protect our rights and safety.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not sell your personal information to third parties.

 

 

5. Cookies and Tracking Technologies

• Cookies: We use cookies to enhance your experience, track usage, and deliver targeted ads. You can manage cookie preferences through your browser settings.

• Analytics: Tools like Google Analytics help us understand Website performance. These tools may collect anonymized data.

• Do Not Track: Our Website does not currently respond to “Do Not Track” signals, but you can opt out of certain tracking via cookie settings.

 

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request corrections to inaccurate or incomplete data.

• Deletion: Request deletion of your personal information, subject to legal obligations.

• Opt-Out: Opt out of marketing communications or targeted ads.

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7. Data Security

We implement reasonable security measures, such as encryption and secure servers, to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

 

8. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, or resolve disputes, typically no longer than 7 years after your last interaction with us. Non-personal data may be retained indefinitely for analytics.

 

9. Third-Party Links

The Website may link to third-party sites (e.g., payment processors or social media). We are not responsible for their privacy practices. Review their policies before providing information.

 

10. Children’s Privacy

The Website is not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn such data has been collected, we will delete it.

11. International Data Transfers

If you are outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ. By using the Website, you consent to this transfer.

12. Changes to This Privacy Policy

We may update this Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Website after changes constitutes your acceptance.

 

13. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

• Email: support@purewaterplumbingllc.com

• Phone: (919) 357-3573

• Address: Pure Water Plumbing LLC, 365 Pollyanna Rd. Henderson, NC 27537