Terms of Service for Pure Water Plumbing LLC

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Last Updated: April 18, 2025

Welcome to www.purewaterplumbingllc.com (the “Website”), operated by Pure Water Plumbing LLC (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the Website, including any services, content, or features offered through it. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

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1. Use of the Website

• Eligibility: You must be at least 18 years old to use the Website. By using the Website, you represent that you meet this requirement.

• Permitted Use: The Website is intended for personal, non-commercial use to learn about our plumbing services, request quotes, book appointments, or access promotional offers. You may not use the Website for any unlawful purpose, to harm others, or to interfere with its functionality.

• Account Responsibility: If you create an account (e.g., for booking or loyalty programs), you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

2. Services and Bookings

• Service Requests: The Website allows you to request plumbing services, such as repairs, installations, or inspections. All service requests are subject to availability and confirmation by Pure Water Plumbing LLC

• Pricing and Payments: Pricing for services is provided in quotes or estimates and may vary based on job complexity. Payments are due as agreed upon at the time of service. Promotional offers (e.g., coupons) are subject to terms specified in the offer.

• Cancellations and Refunds: You may cancel a scheduled service by contacting us at least 24 hours in advance. Refunds for services or deposits are subject to our discretion and the nature of the work performed.

3. Intellectual Property

• Ownership: All content on the Website, including text, images, logos, and designs, is owned by Pure Water Plumbing LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.

• Limited License: You are granted a non-exclusive, non-transferable license to access and use the Website for personal purposes. You may not copy, modify, distribute, or reproduce any content without our prior written consent.

4. User Content

• Submissions: Any information you provide through the Website (e.g., contact forms, reviews, or feedback) is considered “User Content.” By submitting User Content, you grant us a non-exclusive, royalty-free, perpetual license to use, display, and reproduce it for business purposes (e.g., marketing or improving services).

• Responsibility: You are responsible for ensuring User Content is accurate, lawful, and does not infringe on third-party rights. We reserve the right to remove or moderate User Content at our discretion.

5. Promotions and Offers

• Coupons and Discounts: Promotional offers (e.g., $50 off repairs) are subject to specific terms, such as expiration dates, service type, or one-time use. Offers cannot be combined unless explicitly stated.

• Accuracy: We strive to ensure promotional information is accurate but reserve the right to correct errors or withdraw offers without notice.

6. Third-Party Links and Services

• The Website may contain links to third-party websites (e.g., payment processors or partner services). We are not responsible for the content, privacy practices, or availability of these third-party sites.

7. Limitation of Liability

• As-Is Basis: The Website and its content are provided “as is” without warranties of any kind, express or implied, including accuracy, reliability, or fitness for a particular purpose.

• Liability Cap: To the fullest extent permitted by law, Pure Water Plumbing LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or services. Our total liability for any claim shall not exceed the amount paid by you for the specific service.

8. Indemnification

• You agree to indemnify and hold Pure Water Plumbing LLC, its affiliates, and employees harmless from any claims, losses, or damages arising from your use of the Website, violation of these Terms, or infringement of third-party rights.

9. Termination

• We may suspend or terminate your access to the Website at our discretion, including for violation of these Terms or suspected fraudulent activity.

10. Governing Law and Dispute Resolution

• Governing Law: These Terms are governed by the laws of the State of North Carolina, USA, without regard to conflict of law principles.

• Disputes: Any disputes arising from these Terms or your use of the Website shall be resolved through negotiation. If unresolved, disputes will be subject to exclusive jurisdiction in the state or federal courts of Wake County, North Carolina.

11. Changes to Terms

• We may update these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Website after changes constitutes your acceptance of the revised Terms.

12. Contact Us

• For questions about these Terms, contact us at:

  • Email: support@purewaterplumbingllc.com

  • Phone: (919) 357-3573

  • Address: Pure Water Plumbing LLC, 365 Pollyanna Rd., Henderson, NC 27537